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• PBX Technician ($17.74 - $36.34/Hour)
  • Resumes are required and must be submitted with the application.
  • Associates Degree in Electronic Technology or equivalent work experience.
  • Minimum of 3-5 years' experience with telecommunications equipment and services and/or related experience.
  • Working knowledge of computer based systems, word processing and spread sheet applications are required.
  • Additional requirements include a working knowledge of leased line circuits, VOIP, SONET T1/T3 operation and T1 test equipment, Auto Attendant / IVR, Modem and FAX lines, Tone/trace/punch down of cross connect wiring for PBX and Telco connections, Loop Start, Ground Start and E&M Types I, II, and V lines, T1/E1 and PRI/PRA as well as CAMA trunks and Typical Carrier rules, regulations and service procedures.
  • Must be proficient in the operating systems of the Definity G3i, Audix, Partner PBX, Call Accounting System, Merlin Legend, and Magix PBX.
  • Incumbent must have a minimum of 3 years' experience in maintenance and/or installation of PBX and telephone systems, and telephone and data circuits.
  • A main function of this position is to conduct site inspections at various Tollway facilities during regular work hours as well as subject to being "on-call". This is accomplished by incumbent use of a vehicle to travel to and from respective sites. Additionally reports to Central Administration as necessary. Visits of Tollway facilities may include meeting with Tollway employees and/or contractors. Therefore, a Valid Driver's License is required.
  • Must be able to lift 50 pounds.
  • Must have the ability to work overtime as required including during off hours / holidays / weekends.
  • Must participate in 24x7x365 scheduled support rotation.
  • Must carry Tollway issued cellphone for on-call support and for response to calls/incidents before or after shift hours / weekends / holidays.
  • Knowledge and understanding of a wide range of hardware and analysis equipment, including PBXs, multiplexers, modems, CRTs, controllers, line monitors, etc. is desired.
  • Knowledge and understanding of Call Recording and Reporting systems is desired.
  • Knowledge and understanding of LAN/WAN protocols and topologies; for example, TCP/IP, Frame Relay, X.25, PPP, ISDN, Ethernet, VoIP, SIP is desired.
  • Knowledge and understanding of internetworking concepts-including switching, and routing is desired.
  • Familiarity with ANI/ALI database and lookup integration to a CTI is desired.
  • Familiarity with UNIX (Linux, HP-UX, Solaris, Aix, etc.) and Microsoft Operating Systems (XP/2003/2008/WIN7) is desired.

The completed Illinois Tollway Employment Application is due April 7^th, 2014 and can be emailed to Jobs@getipass.com, or mailed or hand-delivered to Human Resources, 2700 Ogden Avenue, Downers Grove, IL 60515. 

More information can be found at www.illinoistollway.com. 

Questions should be directed to Human Resources at (630) 241-6800 ext. 2333.